Refunds

 

La Grande Épicerie de Paris agrees to refund any item purchased on the site if you are not satisfied.

Any item purchased online on La Grande Épicerie de Paris website may be refunded within 30 days, subject to the following conditions: the product must be returned intact, in perfect condition and in its original packaging, accompanied by a copy of the invoice and your cancellation form.

This refund will be made to the bank account debited at the time of the product order within 30 days of receipt of the non-conforming product by La Grande Épicerie de Paris. This refund will also include the refund of the initial delivery costs if all of the delivered products are returned. If the order is not returned in full, the initial delivery costs will not be refunded.